Version 5.20.2 has been released on 15th of July 2026 and contains an enhancement and a couple of bug fixes. Below you can find more information related to the said fixes. We will update your Production account automatically and the Sandbox account can be updated from your (the customer's) end at any given time.
Enhancements
BR-3425 Bank Connectivity, error.SyntaxError when Account returns with Mask: null
This version resolves an issue where linking US or UK PayPal accounts via API Bank Connectivity failed with a SuiteScript SQL search error during the token verification step. We have updated the query execution logic in getting the bank accounts to safely handle empty mask values and fall back to their's ISO currency so the account stays identifiable and the GL-account matching query is never built from an empty mask list.
This ensures that PayPal users can now successfully connect their accounts to NetSuite and retrieve transactions without encountering SQL exceptions.
Bug fixes
BR-2957 5.14.x > Scheduled Processing > Notification Emails are not Sent
In previous versions, the email notification behavior that alerts users when bank statement processing via a Map/Reduce (MR) script has finished was lost. This release restores the behaviour and also introduces a new configurable option under General Preferences, "Send Bank Statement Processing Notification Email," allowing users to choose whether or not to send these alerts.
By default, this option is enabled, but when the preference is turned off, notifications are suppressed to keep user inboxes clean.
BR-3434 5.19.1 > ZR Process Bank Statement Transaction MR: Search error occurred: Invalid or unsupported search
This version release also resolves an intermittent SQL timeout error in the ZR Process Bank Statement MR script that failed when processing high-volume bank accounts with millions of transactions. In this event, the query execution timed out, leaving statements stuck in "To Process" status and preventing the updates of the 'Bank Balance NetSuite' field.
We optimized the SQL query to drastically reduce performance bottlenecks, ensuring that statement processing completes successfully and all status, balance, and remaining line calculations are fully updated.